מחיקת חשבון ונתונים

The active deletion request channel is email: SERVICE@UPLEAP.co.il. Recommended subject: “Data deletion request – UPLEAP”.

Include, where relevant, the registered email address, business name and WhatsApp number associated with the account or workspace. Do not send passwords, one-time codes, tokens or secrets.

UPLEAP may request identity and authorization verification. A receipt confirmation will be sent after the request is received, and a completion confirmation will be sent after processing.

An in-account deletion option may be added in the future, but until then email is the official active channel.

User deletion removes or anonymizes the user identity, revokes sessions and personal permissions, and disconnects the user from the relevant business workspace.

It does not automatically delete the business workspace, leads or messages if other authorized owners or users remain.

Business workspace deletion is available only to an authorized owner and requires verification and explicit confirmation.

UPLEAP disconnects its own access to Meta/WhatsApp assets and removes local credentials where controlled by the system. It does not delete customer-owned WABA, WhatsApp numbers or Business Portfolios without a separate explicit action.

The target handling time for deletion requests is up to 30 days, subject to identity and authorization verification, legal obligations, security needs, fraud prevention or incident handling.